Terms of Service

Welcome to Rijksmeza, your partner in exploring the world of art through guided museum tours. Before you engage with our services, we ask that you carefully read the following Terms of Service. By booking a tour with us, you agree to comply with and be bound by these terms.

1. Acceptance of Terms

By booking a tour, you affirm that you are at least 18 years old and have the legal capacity to enter this agreement. If you are under 18, you may only use our services with the involvement of a parent or guardian.

2. Services Provided

Rijksmeza provides guided tours of art museums. Our services include:

Expertly guided tours through selected museums
Customized tours based on your preferences
Educational materials and resources related to the exhibits
Access to special exhibitions when available

3. Booking Process

To book a tour, you must provide accurate and complete information during the booking process. Confirmations of your booking will be sent via email. Please keep this confirmation as proof of your reservation.

4. Payment Terms

Payment for tours must be made at the time of booking. We accept various payment methods as stated on our website. By providing payment information, you authorize us to charge the applicable fees to your selected payment method.

All payments are non-refundable unless specified in our cancellation policies outlined below.

5. Cancellation and Rescheduling Policy

In the event you need to cancel or reschedule your tour:

Requests must be submitted in writing through our designated communication channels.
Cancellations made 48 hours in advance will receive a full refund.
Cancellations made less than 48 hours prior to the tour are non-refundable.
You may reschedule your tour once, provided you give at least 24 hours’ notice.

6. Tour Participation

All participants must adhere to the following guidelines:

Arrive on time for the scheduled tour.
Follow the instructions of the tour guide and respect museum rules.
Maintain a respectful attitude toward fellow tour participants and museum staff.
Photography policies may vary by museum; please respect the regulations.

7. Liability Waiver

Rijksmeza shall not be liable for any injuries, losses, or damages sustained by participants during the tours. Participants are responsible for their own safety and well-being throughout the tour.

8. Museum Rules and Policies

Each museum has its own set of rules and regulations. By participating in our tours, you agree to adhere to these rules, which may include:

No food or drink allowed inside the galleries.
Silence or low voices to maintain the quiet atmosphere.
No touching of the artworks unless expressly permitted.

9. Intellectual Property

All content on our website, including text, images, and logos, is the intellectual property of Rijksmeza. Any unauthorized use of our content is strictly prohibited.

10. Privacy Policy

Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. By using our services, you consent to our data collection and usage practices as described in that policy.

11. Modifications to Terms

Rijksmeza reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after any modifications constitutes acceptance of the new terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Rijksmeza operates. Any disputes arising from these terms will be handled in accordance with applicable law.

13. Contact Information

If you have any questions or concerns regarding these Terms of Service, please reach out through the designated communication channels provided on our website.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Thank you for choosing Rijksmeza for your art museum tour experience. We look forward to guiding you through a world of culture and history!