Frequently Asked Questions (FAQ)
1. How do I book a tour?
You can book directly on our website or contact our support team via email
2. Are the tickets included in the tour price?
Yes, all our packages include priority entry tickets to the Rijksmuseum.
3. Can I reschedule or cancel my booking?
Yes, you can reschedule or cancel up to 48 hours before the tour for a full refund. For changes within 48 hours, please contact our support team.
4. Are the tours suitable for children?
Yes, our tours are family-friendly, and our guides can adapt the experience for younger audiences.
5. Do you offer group discounts?
Yes, we offer discounts for groups of 5 or more people. Please contact us for customized pricing.
6. Are the tours wheelchair accessible?
Yes, the Rijksmuseum is fully accessible, and our tours are designed to accommodate all visitors.
7. What languages are the tours available in?
Our tours are primarily in English, but guides fluent in Dutch, French, and German are available upon request.
8. Is photography allowed during the tour?
Yes, photography is permitted for personal use, but flash and tripods are not allowed inside the museum.